Terms of service

1. Introduction

Welcome to Ayal! By using our website, purchasing products, or accessing any services provided by Ayal, you agree to be bound by these Terms of Service. Please read them carefully before proceeding.

2. Products and Availability

All products listed on Ayal are subject to availability. We reserve the right to limit quantities of any clothing items, collections, or offers.

We strive to provide accurate and up-to-date product descriptions, including fabric details, sizing, and colors. However, we do not guarantee that all details (including pricing, color variations due to screen settings, or size measurements) are 100% accurate.

3. Order Acceptance

Your order is considered accepted once we confirm receipt of payment and process your order.

Ayal reserves the right to refuse or cancel any order due to payment issues, suspected fraud, pricing errors, or product unavailability.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We accept payments via credit/debit cards, UPI, PayPal, and other payment methods as specified on our website.

Prices are subject to change without prior notice. However, changes will not affect orders that have already been confirmed.

5. Shipping and Delivery

We offer standard shipping within India as per the shipping terms mentioned at checkout.

Estimated delivery time is 5–7 business days. However, delays may occur due to courier issues, weather conditions, or other unforeseen circumstances.

Ayal is not responsible for shipping delays once the product has been handed over to the courier service.

6. Returns & Exchanges

We offer returns and exchanges for eligible clothing items within 30 days of purchase.

Items must be unused, unworn, unwashed, and in their original condition with tags intact to qualify for returns or exchanges.

Certain items such as innerwear, customized products, or sale items may not be eligible for return.

For more details, please refer to our Return & Exchange Policy.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

8. Account Responsibility

If you create an account with Ayal, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account.

9. Prohibited Activities

You agree not to:

• Engage in any activity that may harm, disrupt, or interfere with the Ayal website or services.
• Use our website for fraudulent, unlawful, or misleading purposes.
• Violate any applicable laws or regulations while using our platform.

10. Limitation of Liability

Ayal shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or purchase of products, including but not limited to loss of profits, business interruption, or data loss.

11. Indemnification

You agree to indemnify and hold harmless Ayal, its affiliates, employees, and partners from any claims, losses, damages, liabilities, or expenses arising out of your violation of these Terms of Service or misuse of our website.

12. Modifications to Terms

Ayal reserves the right to modify or update these Terms of Service at any time. All changes will be posted on this page. Your continued use of our website and services constitutes acceptance of the updated terms.